HADI, Samsul; SINDUWIATMO, Kukuh. Peran Humas dalam Pelayanan Pembelian Tiket Kereta Api Online (Studi di Stasiun Kepanjen Kabupaten Malang): The Role of Public Relations in Online Train Ticket Purchase Services (Study at Kepanjen Station, Malang Regency). Kanal: Jurnal Ilmu Komunikasi, [S. l.], v. 4, n. 2, p. 171–186, 2016. DOI: 10.21070/kanal.v4i2.1451. Disponível em: https://kanal.umsida.ac.id/index.php/kanal/article/view/1629. Acesso em: 17 aug. 2025.