ROCHMANIAH, Ainur; FAJARINI, Elnika. Customer Service in Influencing Perceptions of New Students and Services of Upt PMB University of Muhammadiyah Sidoarjo : Customer Service Dalam Mempengaruhi Persepsi Mahasiswa Baru dan Pelayanan Upt PMB Universitas Muhammadiyah Sidoarjo. Kanal: Jurnal Ilmu Komunikasi, [S. l.], v. 9, n. 1, p. 33–37, 2020. DOI: 10.21070/kanal.v9i1.787. Disponível em: https://kanal.umsida.ac.id/index.php/kanal/article/view/787. Acesso em: 13 aug. 2025.