Kanal: Jurnal Ilmu Komunikasi

Application Users Experiences on The Santosa Features of Bandung Patients During The Covid-19 Pandemic

Cindy Sovhie Aprilia — 2022-03-31

During the Covid-19 pandemic, many people are worried about coming directly to the hospital with several purposes, one of which is for outpatient registration. But with the application of patients made to make it easier for the people of Bandung and outside the city of Bandung to register outpatient, know room information, doctor information, registration history, and the results of laboratory and radiology examinations. This study aims to find out and describe the response of users of the Santosa patient Bandung application in using the patient santosa application at the time of the Covid-19 pandemic. This research uses phenomenological studies which are viewpoints that focus on individual experiences. The theory used in this study is interactional view and uses qualitative approaches. The results of this study show that the experience of patients' Sentosa application users assumes that the patient Sentosa application is very helpful and makes it easier for patients during the Covid-19 pandemic to register for outpatient, know room information, doctor information, registration history, and the results of Laboratory and Radiology Examinations and features that are accessed very easily understood by some users. Although the features are sophisticated and complicated, some Sentosa application users also assume that there are shortcomings that have, while some factors that become deficiencies or obstacles include: age, system errors, and lack of socialization about this Patient Santosa application.

The Role of Communication and Mass Media in the Diffusion Process of the Covid-19 Vaccination Program Innovation

Yuda Havid Yudistira — 2022-03-31

This study aims to determine the process of innovation diffusion in the Covid-19 vaccination program. The Diffusion of Innovations was chosen because the Covid-19 vaccination program is an innovation or new idea in the health sector. In its distribution, the role of interpersonal communication and the role of the mass media are very influential so that this program can be conveyed to the public and make the public finally become more knowledgeable about the Covid-19 vaccination program. This study uses a qualitative descriptive method with an innovation diffusion theory approach. The informant determination technique used in this study was purposive sampling. Based on the results of the study, it can be concluded that the Covid-19 vaccination program carried out by the government for the community can be conveyed and accepted by the community. The success of this vaccine program is supported by the factor of the role of interpersonal communication which is always carried out with the closest people and the surrounding community so that a lot of knowledge and information can be obtained. Then with the role of the mass media which always spreads and provides information quickly about the Covid-19 vaccination program and the mass media sometimes provides information about the Covid-19 vaccination program in various unique and creative ways so that people are interested and eventually want to be vaccinated.

Bibliometric Analysis The Effect of Health Protocol Social Marketing Communications on New Adaptations Covid-19 Pandemic

Moch Bima Syaputra Winardi — 2022-03-31

The bibliometric approach is an analysis carried out with the aim of developing scientific fields taken from the analysis of previous journals or articles selected through the Web of Science, Scopus, Google Scholar and Semantic Scholar. The purpose of using bibliometric analysis is to find out how many journals with the theme of the influence of social marketing communication on health protocols on new adaptations during the covid-19 pandemic. The purpose of this study is to measure the depth of public awareness regarding the application of health protocols during the COVID-19 pandemic. With the elements contained in social marketing communication theory, it can increase knowledge and change people's behavior regarding the application of health protocols during the covid-19 period. The method for measuring the quantity of publications is done by taking data from Google Scholar and Semantic Scholar then analyzed using Vos viewer. The results of the visualization will be explained in detail through theoretical dialogue and the results of bibliometric analysis from journal publications with keywords Bibliometrics, Social marketing communication, Health protocols, Covid-19 can be additional references and research can be developed more broadly.

The Role of Cyber Public Relations In Health Campaign In Pandemic Times

Isma Savitri — 2022-03-31

Public communication during a pandemic is the main pulse in efforts to contain and accelerate the recovery from the impact of the Covid-19 pandemic. This article was prepared with the aim of examining the role and strategy of cyber public relations in maintaining public communication through health campaign activities in the midst of social distancing recommendations. The method of writing this article uses a literature review. The results of the study indicate that the opportunity for the development of cyber public relations arises from the significant growth of internet users during the pandemic. The biggest challenge in sharing digital information is the emergence of hoax news that causes disinformation and social panic. The cyber public relations development strategy begins with planning a situation analysis based on data and sources, involving public participation, and monitoring every activity. The cyber public relations in the health campaign during the pandemic was driven directly by the Covid-19 Handling Task Force which also held a public relations function and was represented digitally through the website www.covid19.go.id. The role of cyber public relations includes 1) technical communication; 2) communication facilitator; 3) expert preciber communication; and 4) problem solving facilitator.

Community Participatory Communication Lampion Village In Maintaining Yogyakarta Cultural Identity

Annisa Luthfah Shafira — 2022-03-31

This study aims to determine how the role of participatory communication developed by the people of Kampung Lampion in maintaining their cultural identity, namely the city branding of Jogja Istimewa. This study also uses a qualitative descriptive analysis method that describes and examines more deeply the community's participatory communication in maintaining the unique cultural identity of Jogja to understand what the role of the Kampung Lampion community is in supporting and strengthening the identity of Yogyakarta. The results showed that the Kampung Lampion community participated and fully supported the branding through the implementation and preservation of Kampung Lampion Code 18. The form of participatory communication for the Kampung Lampion Code 18 community consisted of heteroglossia characterized by the diversity of age and profession of the community, the average age of which was 30 to 70 years. Meanwhile, the diversity of community professions consists of housewives, traders, laborers, and civil servants (PNS). Dialogic is a form of communication where there is an interaction transaction between the community and the regional head in deliberation. Polyphonic participatory communication occurs when there is freedom of expression in deliberation conducted by the village of lantern code 18. Carnival participatory communication is marked by community compliance when the government holds activities or programs. Where the community enthusiastically followed directions from the government to join in enlivening the activity.